Medical center tries the “Lean” approach
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Petersburg Medical Center is trying a management approach called “Lean”. Proponents in health care describe it as a way to improve value for the customer….. “Customers” being patients as well as staff, like nurses and medical assistants, whose jobs often depend on the jobs of their co-workers.
Toyota is often credited for developing the concept after World War Two in an effort to manufacture higher quality cars at a lower cost. But the philosophy eventually spread beyond manufacturing to other sectors including health care.
The Alaska State Hospital and Nursing Home Association has been sponsoring “LEAN” training for some of the staff from Critical Care Hospitals in several Southeast towns including Petersburg, Wrangell, Ketchikan and Juneau.
Anders Wennerstrom is Director of Operational Excellence with Providence Health and Services and Nels Johnson is Providence’s Clinical Project Manager. The two recently spent a day training Petersburg Medical Center staff in the lean approach. They also spoke with KFSK’s Matt Lichtenstein who began with a question to Wennerstrom:
For mobile-frinedly, downloadable audio, click here.
Lean trailers Anders Wennerstrom (right)) and Nels Johnson with PMC quality specialist Shelly Hjort.
Business and community leaders in Southeast Alaska are looking into how other ferry systems are operated around the world and a different way of managing Alaska’s ferries. The annual meeting of Southeast Conference in Petersburg in September focused on the first steps of a project to reform the state ferry system, find efficiencies and keep ferries running between coastal communities despite the state’s budget crisis. more
Alaska’s Lieutenant Governor Byron Mallott was the keynote speaker at this week’s annual meeting of Southeast Conference in Petersburg. During his speech Wednesday, September 21, Mallott addressed climate change and fisheries, this year’s failed pink salmon runs, mining concerns on the transboundary rivers in Southeast Alaska, the Commercial Fisheries Entry Commission and the Alaska Marine Highway System. Joe Viechnicki spoke with Mallott Tuesday about some of those topics, along with logging of Alaska Mental Health Trust Land near Petersburg. more